Privacy Policy
This Privacy Policy explains how Winko may collect, use, share, and protect information when you use our knitting and handmade community app, including when you create a profile, browse content, post videos, interact with other users, and make in-app purchases.
Information We May Collect
- Account and profile information, such as your username, avatar, bio, and other details you choose to provide.
- Content and interactions, including videos, text notes, comments, likes, follows, search activity, reports, blacklist actions, and other community activity within the app.
- Purchase-related information connected to Diamond recharges and in-app support or reward activity, including transaction status and package details provided through the app marketplace.
- Support communications and feedback that you send to us.
- Device, technical, and app usage information that helps us operate, secure, maintain, and improve Winko.
How We Use Information
- To create and manage your account and profile.
- To display user content and support community features such as posting, liking, commenting, following, and profile discovery.
- To provide search, moderation, blacklist, and reporting-related functions.
- To process Diamond purchases and support related account records.
- To respond to inquiries, provide support, and address safety or policy concerns.
- To maintain app security, diagnose issues, improve reliability, and refine the overall user experience.
Tracking and Permissions
Where permitted by your device settings and applicable rules, Winko may request certain permissions and may use limited tracking-related information to measure app performance, understand engagement, support account protection, and improve how content and features are presented.
You can manage permissions through your device settings. Some features may rely on access you choose to grant, such as camera, microphone, or photo library access for creating and sharing content.
How Information May Be Shared
Your profile and the content you choose to post may be visible to other users within Winko according to the design of the service. We may also share information when needed to process app marketplace purchases, respond to lawful requests, enforce our terms, protect users, or support the operation of the app through service providers acting on our behalf.
Data Management Choices
You can update parts of your profile information through the app. If you want to request account deletion or have questions about your information, please contact us. We may retain certain records when reasonably necessary for legal, security, fraud prevention, dispute resolution, or operational purposes.
Children's Privacy
Winko is not intended for use by children who are below the age required by applicable law to use the service independently.
Contact Us
If you have questions about this Privacy Policy or would like help with a privacy-related request, please contact support@winko.com.