Winko Support
Help for your account, content, and purchases.
If you need help using Winko, have a question about your account, want assistance with content or profile issues, or need support related to Diamond purchases, you can contact us by email.
Contact Support
Email is the best way to reach us for support requests. Please include enough detail for us to understand the issue, such as the feature involved and the account or post related to the request when relevant.
What We Can Help With
- Account access, profile updates, and account deletion requests.
- Questions about posts, comments, follows, blacklist actions, and community use.
- Issues related to publishing video posts or viewing content.
- Diamond recharge, in-app purchase, and reward-related support.
- Questions about our Terms & Conditions or Privacy Policy.
Community Safety
If your request involves harassment, abusive behavior, or content concerns, please contact us with the relevant account or post details so we can review the issue more efficiently.